FAQs

Ask Us Anything

Need something cleared up? Here are our most frequently asked questions.
What is the refund policy?

If you require assistance with a product, please reach out to us through our contact form.

How do I cancel my subscription?

Details of the cancelation process will be shared once subscriptions are available.

How long do requests usually take to be fulfilled?

Depending on the difficulty to acquire, requests can take anywhere between 5-13 business days including shipping to be fulfilled.

What happens if I don’t purchase my reserved item within 30 days?

If you haven’t purchased your reserved item within the 30 day timeframe, you can extend your reservation period another 30 days for a small fee. Otherwise, your reservation will expire and the item will be available for other customers.

What type of style does Solecit cater to?

Solecit is a style-agnostic platform meaning we cater to any style our customers desire. Not sure what style is right for you? We are here to help you discover that!

Can I sell my unwanted items to Solecit?

Currently we do not acquire unwanted items from the wardrobes of our customers.

Still have questions?
Can't find the answer you're looking for? Please chat to our friendly team.
Get To Know Us

We're just getting started

Solecit is a start-up fashion tech company with big aspirations fueled by a dedicated team. This is just the beginning for us and we appreciate you allowing us into your closets.

As we learn and grow, we gladly accept any feedback you can provide in order to help us make this platform the standard in all your wardrobe and style needs. To learn more about us, click below!

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